At 96M, we are committed to providing a safe and enjoyable gaming environment for all Malaysian players. Gambling should always be a form of entertainment — never a financial solution.
We take our responsibility seriously. 96M has implemented a range of measures to help players maintain control of their gaming habits.
96M strictly prohibits players under the age of 21. We verify the age and identity of all registered members.
Set daily, weekly, or monthly deposit limits to control how much you spend. Limits take effect immediately when reduced.
Players can request a temporary or permanent self-exclusion from 96M at any time by contacting customer support.
Set reminders and session time limits to keep track of how long you have been playing in a single session.
Problem gambling can affect anyone. It is important to recognise the warning signs early. If you or someone you know is experiencing any of the following, it may be time to seek help.
Follow these guidelines to ensure your gaming experience at 96M remains fun, safe, and within your control.
Always decide how much you are willing to spend before you start. Treat it as the cost of entertainment, not as an investment. Never exceed your predetermined budget.
Never gamble with money that you cannot afford to lose. Do not use funds set aside for essential expenses such as rent, bills, food, or savings.
Set a time limit for each gaming session. Step away, take breaks, and do not let gambling consume your entire day. Balance is key.
If you are on a losing streak, accept the loss and stop. Chasing losses by increasing your bets is one of the most common causes of problem gambling.
Avoid gambling when you are emotionally distressed, upset, or under the influence of alcohol. Decisions made in such states are rarely rational.
Ensure gambling does not interfere with your family, work, or social life. If those around you express concern, take their feedback seriously.
Honest self-assessment is the first step towards responsible gaming. Answer these questions truthfully.
If you or someone you know needs help with problem gambling, the following organisations provide free and confidential support in Malaysia.
A non-profit providing emotional support and crisis intervention. Available 24/7 for anyone in distress.
Mental health and addiction counselling services are available at public hospitals and health clinics nationwide.
Our 24/7 support team can help you activate deposit limits, session reminders, or self-exclusion on your account.